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Tap Water Tests Continue



23/06/15


Tests are still underway to find out what caused the water supply in North Lanarkshire to be affected by an oily like substance.

Nine schools were closed and 6000 homes affected when Scottish Water advised people not to drink, wash or cook with tap water because of an odd smell and taste.

A spokesman said: “We are taking every step possible to fully investigate all possible causes of last week’s service disruption in North Lanarkshire.

“It is essential we fully understand all possible causes of the issue with the water supply.

“The investigation is being carried out comprehensively and thoroughly, before a full and detailed report on all aspects of the incident is submitted to the Drinking Water Quality Regulator.

“We are also continuing to monitor the network to ensure drinking water supplied to our customers continues to be of the normal high quality.”


Meanwhile, the firm's annual report shows last year it spent £470million upgrading water and sewage infrastructure across the country.

Between 2010 and 2015 it invested a total of £2.4 billion on projects including a new treatment works and the upgrade of thousands of miles of pipes.

According to the report, customers were charged £39 less a year less than the average household charge in England and Wales with the firm enjoying record levels of customer satisfaction.

And Scottish Water again achieved its best ever environmental performance with seven successive years of reducing its carbon footprint


Chief executive Douglas Millican said: “Scottish Water is putting a relentless focus on delivering further improvements for our customers in the years ahead, building on the progress identified in our annual report.

“As part of our new six-year investment programme, we have plans in place to deliver increasingly reliable and ever-higher quality of service to our customers.

"Our charges have reduced by 10% relative to the rate of inflation and we are committed to charges which increase below inflation over the course of the next six years."