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NLC Housing Service Gets Top Marks
North Lanarkshire Council’s housing service has passed a stringent risk assessment, with no further action required.
The authority was one of the small number to receive a completely clean sheet on all counts.
The Scottish Housing Regulator (SHR) report was welcomed as ‘excellent news’ by housing and social work services convenor Councillor Sam Love who said: “To be one of only nine local authorities to pass the assessment with no further action or inspection being necessary is excellent news and testament to the quality of services we are providing.”
The SHR safeguards and promotes the interest of more than half a million local authority tenants across Scotland and carried out a detailed assessment of all 32 Scottish councils.
Its latest local report is said to be positive news for North Lanarkshire’s tenants and residents using housing services.
The service areas monitored by the regulator include homelessness services, income maximisation, housing repairs and helping people to maintain their tenancies.
It also studies how well the council handles complaints, tenant satisfaction, completion of annual gas safety checks, asset management and provision of medical adaptations.
Councillor Love said: “We’re committed to delivering good quality housing services that are value for money, and we’re pleased with the continuing improvement we’re making.
“We’re never complacent and always strive to put our tenants and residents at the heart of everything we do.”